Data Deletion
How to disconnect providers and delete your account.
Disconnect a Provider
Disconnecting removes Wellpipe's access to that health provider.
Steps
- Go to app.wellpipe.io
- Find the provider card (e.g., WHOOP)
- Click Disconnect
- Confirm the disconnection
What Happens
When you disconnect:
- ✅ OAuth tokens are deleted immediately
- ✅ Provider access is revoked
- ✅ Future queries will not have access
- ❌ Your data in the provider app is NOT affected
Your WHOOP/Oura/etc. data remains unchanged in their apps.
Delete Your Account
Deleting your account removes all stored data.
Steps
- Go to app.wellpipe.io
- Navigate to Account Settings
- Click Delete Account
- Confirm with your password or OAuth
What Gets Deleted
| Data | Deleted? |
|---|---|
| Account information | Yes |
| All OAuth tokens | Yes |
| API key | Yes |
| Usage logs | Yes |
| Subscription | Cancelled |
What's NOT Deleted
- Your health data in WHOOP/Oura/etc.
- Your AI assistant conversations
- Any data you exported
Timeframe
- Account deletion is immediate
- Some logs may take up to 30 days to purge from backups
Regenerate API Key
If your API key was compromised:
- Go to app.wellpipe.io
- Find the API Key section
- Click Regenerate
- Copy your new key
- Update your AI assistant configuration
The old key is invalidated immediately.
Revoke from Provider Side
You can also revoke access from your health provider:
WHOOP
- Go to your WHOOP account settings
- Find connected apps/integrations
- Revoke Wellpipe's access
This invalidates the tokens stored in Wellpipe.
Data Export
Before deleting, you may want to export:
- Go to Account Settings
- Click Export Data
- Download the JSON file
The export includes:
- Account information
- Connected providers (not tokens)
- Usage statistics
It does NOT include health data (we don't store it).
After Deletion
After account deletion:
- You can create a new account with the same email
- Previous data is not recoverable
- You'll need to reconnect providers
Questions?
If you have questions about data deletion:
- Email: privacy@wellpipe.io
- Include your account email
- We'll respond within 48 hours